Delivery Information and Transit Times within Australia

At Catwalk Rugs, we are pleased to offer fast delivery Australia-wide and dispatching all orders within 1 to 3 business days on average. Some higher end rugs from Brink and Campton may take longer as these are imported from our Netherlands warehouse. The estimated date for these will have an additional 10-15 business days.

In peak season's such as End of Financial Year (June/July) and Christmas/NY/Holiday Break (December/Jan), it is not uncommon for dispatch to be delayed further, sometimes up to 5 business days. 

In unforeseen circumstances, such as COVID19 impacted times, please click this here for further updates on dispatch periods

Free Shipping on all orders over $500 Australia wide!

Please note: We DO NOT deliver to PO Box address. A valid street address is required to process the order. 

Authority To Leave

The courier companies we use offer 'ATL' (Authority To Leave). This means that you may have them leave the rug somewhere safe if you will not be at home at time of delivery.
Once the rug has been delivered to you, we are unfortunately not able to assist in the event of your rug being stolen or going missing.

We ship rugs daily to all metro areas of Sydney, Melbourne, Adelaide, Brisbane, and Perth. We also cover all outside metro areas within NSW, QLD, VIC, SA, WA and ACT.

Delivery to below post codes are not included in free shipping and will be charged based on weight and dimensions and distance. Please contact us for freight charges before placing order.

EXCLUSION POSTCODE
822 4890 4874 4854
840 4891 4875 4855
845 4895 4876 4856
850 5373 4878 4858
852 6798 4880 4859
854 6799 4881 4860
861 6850 4885 4870
862 7255 4886 4871
872 7256 4887 4872
874 7257 4888 4873
880 4655 4183 4741
885 4670 4285 4750
886 4673 4551 4757
2325 4674 4556 4801
2328 4676 4570 4804
2329 4677 4571 4806
2580 4678 4581 4816
2880 4703 4600 4817
2898 4713 4650 4819
2899 4740 4825 4820
4821 4852 4828 4850
4822 4824 4829 4830
4823      

 

Delivery times will vary, but the following information provides an estimate of delivery times throughout Australia from time of dispatch:

Sydney Rug Delivery

Rugs delivered to Sydney generally take 2-4 business days and within New South Wales 2-7 business days after dispatch.

Melbourne Rug Delivery

With similar delivery times to Sydney, Melbourne generally take 2-4 business days and within Victoria will arrive 2-7 business days after dispatch. 

Brisbane Rug Delivery

Rug orders made from within Brisbane, Queensland are also speedy - taking on average 3-6 business days. Allow some extra time for delivery if placing an order outside of Brisbane up to 7 business days after dispatch. 

Adelaide Rug Delivery

Rug orders made from within Adelaide, South Australia are also speedy - taking on average 3-6 business days. Allow some extra time for delivery if placing an order outside of Adelaide up to 7 business days after dispatch. 

Perth Rug Delivery

Rugs delivered to Western Australia will take longer than usual - as these rugs are coming from Sydney. Even so, we use the fastest mode of land transport available and your rugs should arrive in Perth sooner than regional WA averaging about 7-14 business working days from dispatch. 

Northern Territory Rug Delivery

Rugs as expected to NT can take up to 14 business days from date of dispatch.

Insurance

Currently all transit insurance is free and automatically applied to your order.
If you have any questions about transit insurance, please contact us.

Returns and Refunds

Our returns system is easy, efficient and hassle free. Just make sure it's within 5 days of receiving the rug. For more information on returns, please visit our returns page.

Free shipping

Free Shipping Australia wide, no minimum order price.

Easy Returns

Not completely satisfied with your rug?
Simply fill out our hassle-free return form, and we'll handle the rest. Our team will pick it up right from your doorstep.

Affordable Prices

As an exclusively online store, we cut business costs and extend the savings to our valued customers. Enjoy the advantage of luxury rugs, at affordable prices.

Catwalk Rugs - Walk on Luxury

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